FAQ

Once the estimate is completed, we will schedule your repair. Time to completion depends on insurance clearance, part availability, and hidden damage, but rest assured, we will advocate for a rapid repair and communicate any changes or updates. And you can always contact us any time for an update or with any questions – we’re happy to talk to you!

Absolutely! Just share the other repairs that you would like for an estimate.

Your vehicle can be towed directly to the shop, where it will be stored securely and we can complete your estimate. We handle tow billing.

When you bring your vehicle to Northwest Collision, we advocate for you and ensure through our experienced staff, continuous training, and up to date equipment that the repairs will be high quality with ideal fit and finish.